Refund and Returns Policy

At DustReta, we strive to provide our customers with the best possible experience when purchasing building materials through our platform. As part of our commitment to transparency and clarity, we have outlined our Cancellation & Refund Policy below.

1. No Cancellation Policy:

Once an order has been placed on DustReta, it cannot be cancelled. We encourage customers to review their orders carefully before confirming the purchase to ensure accuracy and satisfaction.

2. No Refund Policy:

We do not offer refunds for purchases made on DustReta. All sales are final. This policy applies to all products and services offered on our platform.

3. Exceptional Circumstances:

In rare cases where an error occurs on our part resulting in incorrect or damaged products being delivered, we will work with you to resolve the issue promptly. Please contact our customer support team within [number] days of receiving your order to report any discrepancies or damages.

4. Contact Us:

If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at [email protected]. Our customer support team is here to assist you and address any inquiries you may have.

By placing an order on DustReta, you acknowledge and agree to abide by the terms outlined in this Cancellation & Refund Policy. We appreciate your understanding and cooperation.


Building Material Company
WZ-439/1B, Raj Nagar-II, Palam Colony, New Delhi-110077
Online Platform: Dustreta.com – Sai Traders
GSTIN: 07BDBPS8799H1ZR
PH: 9212521647, 9312521647